Steel Plast Electric is a trusted name in steel industry. The company has been established as an Egyptian joint stock company since 2011, offering professional services to steel & power cables manufacturing industry in the market.

Throughout the years, we continued to diversify and develop in strength & experience which led us to be competing successfully amongst the Egypts leading steel service providers.

CUSTOMER SERVICE:

Steel Plast Electric's philosophy stresses on the fact that our commitment to customers does not end with a sale, it has been always & still a win-win relationship for a mutual benefit.

We have developed and established communication channels with our customers through which, we constantly get updates and feedbacks on their stated / implied needs and problems. Based on our loyal customers' feedback, we have improvised new modalities to provide better quality of products & services to our valued customers. Thus, we do not only provide Quality Products, but also offer a host of related services before and after the sale. These include the following:

  • Application of Engineering services for the selection of appropriate product best suiting the end user requirement.
  • Design and development of products tailored to meet specific requirements of the client.
  • Helping customers understand the product intricacies and its performance level.
  • Flexibility in Terms of Payment: We can offer mutually appropriate terms and mode of payment suiting the needs of individual customers.

CONTROLLING QUALITY:

Quality is The Hallmark of our Business, and it has been always & still our top priority to meet customers' expectations which earned us the confidence of our clientele. It is this concern and commitment, rather than just selling the product, has given us a distinct image and competitive advantage.

Moreover, we've been awarded The Quality Assurance System Certification to ISO:9001 which distinguished us in the following areas:

  • Well defined and documented system comprising of System manual, Operating
  • procedures, work instructions, Quality Assurance plans, Material specifications, work specifications, design guidelines and traceability system.
  • Sound vender development and approval system.
  • Systematic scrutiny of customer requirements and internal communication to integrate the same into product.
  • Thorough incoming material inspection.
  • Round the clock process checks at defined points and frequencies.
  • 100% testing before any product leaves our premises.
  • Well established customer interface.

  • Steel Plast Electric will be always at the level of our customers' expectations & the #1 choice for steel & power cables' manufacturing in Egypt.