Quality and Continuous Improvement is the hallmark of our business, it has, and always will be our top priority to meet customers' expectations. Steel Plast Electric s emphasis on quality has earned us the confidence of our clientele. It is this concern and commitment that has given us a distinct image and competitive advantage.Moreover, we've been awarded The Quality Assurance System Certification to ISO:9001 which distinguished us in the following areas:

  • Well defined and documented system comprising of System manual, Operating procedures, work instructions, Quality Assurance plans, Material specifications, work specifications, design guidelines and traceability system.
  • Sound vendor development and approval system.
  • Systematic scrutiny of customer requirements and internal communication to integrate the same into product.
  • Thorough inspection of incoming material.
  • Round the clock process checks at defined points and frequencies.
  • 100% testing before any product leaves our premises.
  • Well established customer interface.

    Steel Plast Electric will be always at the level of our customers' expectations & the #1 choice for steel & power cables' manufacturing in Egypt.

    CUSTOMER SERVICE

    Steel Plast Electric's philosophy stresses on the commitment and satisfaction for our customers. We strive on creating and maintaining win-win relationship with mutual benefits.
    We have developed and established communication channels with our customers through which, we constantly get updates and feedbacks on their stated / implied needs and problems. Based on this feedback, we are able to improvise new methods to provide better quality products & services to our valued customers. Thus, we do not only provide high quality products, but also offer a host of related before and after sale services. These include the following:

  • Application of Engineering services for the selection of appropriate product best suiting the end user requirement.
  • Design and development of products tailored to meet specific requirements of the client.
  • Customer assistance in understanding product intricacies and performance levels.
  • Flexible Terms of Payment: We can offer and negotiate mutually appropriate terms and mode of payment suiting the needs of individual customers.